Thanks so much for helping us make ReciMe better!
If you’ve run into a bug, here’s how you can get help, and a few things to try before reaching out.
1. Join Our Facebook Community
Check out our ReciMe Facebook group, it’s where our community comes together to report bugs, share ideas, and even swap recipes.
Our team is very active there as admins, so it’s often the fastest way to get a response (and a great way to connect with other home cooks!).
2. Try These Steps Before Reporting
Before reporting a bug, please try the following:
Check for updates – Go to the App Store or Google Play, search for ReciMe, and install the latest version if one’s available.
Close and relaunch the app – Sometimes a simple restart can fix temporary glitches.
Uninstall and reinstall the ReciMe app – This ensures you’re running the newest and cleanest version.
If the issue continues after trying these steps, please report it directly to our team.
3. Report the Bug via Email
If you’d like to contact us directly, email support@recime.app and include the following details:
Your ReciMe username (to help us identify your profile)
A clear description of the bug — what’s happening and when it occurs
Screenshots or screen recordings showing the issue (visuals help us fix it faster)
(For import errors) The recipe link or URL, if the issue happens while importing
Confirmation that you’ve completed all the troubleshooting steps above
We truly appreciate you taking the time to report bugs — every report helps us make ReciMe smoother and better for everyone. 🧡